Silvia ArrigoniVP – Global Brand MarketingNearmap
Varun BhandarkarManager – Customer Success Australia and New Zealand, HubSpot
Varun Bhandarkar manages the Customer Success team at HubSpot, Australia and New Zealand. With a career in customer service roles that span 15 years, Varun has learnt first-hand the power of customer advocacy to propel business growth and amplify brand messaging. More recently, Varun applied his experience from advertising, marketing and sales to exponentially grow HubSpot’s Partner Network in the Australian and New Zealand market. Today, Varun focuses on empowering his team that is responsible for delivering exceptional customer experience and adding sustained and meaningful value to HubSpot’s customers to help them grow better.
Carolyn BreezeGeneral Manager – Australia and New Zealand, GoCardless
Carolyn is an experienced leader with more than 15 years in the technology sector, including extensive international experience within the fintech, e-commerce, and telecommunications sectors.
For more than 20 years, she has been actively supporting brands to amplify their presence in relevant markets, elevate their customer experience, and form long-term partnerships. Carolyn’s work within Braintree a PayPal Service, eBay, Vodafone, and Telstra has seen her sharpen her sales, marketing, and leadership expertise, as well as her knowledge in conversion, payments and digital transformation.
Carolyn’s effervescent personality has naturally enabled her to become a sought-after keynote speaker locally and internationally. She is passionate about creating opportunities for local businesses in the region, within areas such as the future of payments and automation. She’s an advocate for workplace diversity and is focused on creating an inclusive working environment. Her primary goal is to empower organisations to drive inclusion and equality through technology and choice.
Her astute leadership and professionalism has resulted in Carolyn being awarded one of CEO Magazine’s IT and Telecommunications Executive of the Year in 2018, and recognised as one of the top 20 Women in Fintech.
Leanne Cartwright-BradfordCountry Manager, Audible Australia and New Zealand
Leanne Cartwright-Bradford leads the Australia and New Zealand team for Audible.com.au. In her role, Leanne is responsible for developing Audible’s business across ANZ, inspiring a dynamic team to drive expansion of Audible, developing best-in-class spoken word entertainment, and coordinating closely with global teams to ensure flawless execution of the Australian operations. Leanne is a passionate and highly skilled marketer, with extensive experience within the entertainment and technology industries. Prior to Audible, Leanne has held senior marketing roles within Amazon’s Appstore, Samsung and Twentieth Century Fox.
Roz GregoryHead of Customer Success and Digital Transformation – Asia Pacific, Japan, Pivot Software
With over 2 decades in enterprise software across Asia and Europe, Roz built the Microsoft LAR business at TSG Australia (later acquired by Data3), then went on to lead strategic alliances at Telstra and Broadvision (Europe).
She then moved into technology transformation running programs for global enterprises such as British American Tobacco and ASX100-listed UGL before taking an executive role in workforce engagement at UGL, whilst juggling children (3 under 5) and founding and Chairing the Rainy Day Foundation (drought relief charity aligned with the DPI and Salvation Army).
Currently leading the Customer Success and Transformation team at Pivotal, she is helping Asia's largest organisations transform the way they build and run software and remains busy learning from her customers (and family!)
Michael HigginsManaging Director & Co-Founder, Blinker Car Subscription
Michael Higgins has extensive experience in the automotive industry, having previously held roles both with Subaru Australia in dealership management and strategy, and with Inchcape, the largest dealership group globally, in its retail business.
Prior to these roles, Michael worked in franchising at Mortgage Choice. He has a Bachelor of Business from the University of Technology Sydney.
Recognising digital technology has the potential to change business for the better, Michael created a new model with elder brother Paul to fundamentally change the way used cars are bought and sold in Australia, focusing on a better customer experience, greater convenience and transparency.
When he’s not launching new businesses, Michael enjoys motorsports, racing cars himself as well as boating.
Ben HuckinsHead of Marketing and CommunicationsBambora
Adam KingChief Data & Audience, Commercial Operations Officer, Kayo Sports
Adam King is the Chief Data & Audience, Commercial Operations Officer for Kayo Sports. Kayo Sports is a ground-breaking multi-sport streaming service for the digital generation that launched in November 2018. With game changing features and data driven personalisation, Kayo puts its customers in control by bringing them closer to the sports they love with an experience tailored for them. Prior to Kayo, Adam lead News Corps’ global approach to Data Commercialisation launching two significant initiatives, News Connect in Australia and News IQ in the US. These publisher first products aligned content driven data signals, offline purchase behaviours and machine learning to deliver higher performing targeted audiences for advertisers.
Nicole McInnesDirector – Marketing and Commercial – ANZWW (formerly Weight Watchers)
Lewis MitchellPartnerships Lead – ANZTwitch
Lauren MoloneyGeneral Manager, Growth & Customer Commercialisation SMB, News Xtend
Lauren is a founding member of News Corp Australia’s digital marketing agency News Xtend, and General Manager of Growth & Customer Commercialisation for the SMB division of News Corp Australia.
As the boss of ‘cool new stuff’, Lauren ensures an agile, innovative and market leading approach to product, marketing and customer channels.
Lauren has extensive experience in marketing, having worked with both national corporate clients as well as SMB’s across Australia in her 10+ years experience.
Lauren was awarded the 2018 Hegarty Award and Scholarship for Best Young Executive at the 2018 News Media Awards. Lauren is the first recipient from a commercial background to win a Hegarty Award.
Neil MorganChief Marketing OfficerGoCardless
Chris NooneChief Executive OfficerCollaborate
William PetersPublic Affairs Manager – Asia PacificLime
Karl SiceCountry Business Leader – ANZ, Alcatel-Lucent Enterprise
Karl Sice is Country Business Leader for ANZ at Alcatel-Lucent Enterprise, the multi-national network solutions corporation. He has 30 years’ experience in leadership and business development in IT and financial services, with roles in industry powerhouses Dell, Sun Microsystems, Staples, Gartner and American Express.
Karl’s career achievements have been recognised through:
- ARN Hall of Fame - 2017
- ARN Women in ICT Awards - Judge 2014 - 2019
- Australian Institute of Management - Manager of the Year Finalist 2015
- ARN ICT Industry Awards - Best Partner Performance Initiative 2016
Karl is a Fellow of the Institute of Managers and Leaders, and an active participant in the Member Exchange mentoring program. He is a guest lecturer for the MBA programs at Macquarie University and the University of Technology Sydney, and mentors post graduate students.
Karl supports the charity Vinnies Australia, with advice and active fundraising participation.
Melissa TantchevCo-Founder and Director, Bookabuy and Puzzle Post
Melissa Tantchev is the co-founder and director of two small businesses offering unique, personalised and fun subscription services - Bookabuy for book lovers, and Puzzle Post for puzzle lovers. Melissa’s background includes studies in law and education and working in the public service in training and facilitation roles.
Margy VaryMarketing Director, The Guardian Australia
Margy has spent the last five years working to establish the Australian edition of the Guardian as a significant, trusted voice in our media landscape. She has managed the local implementation of the reader revenue strategy which now accounts for 50% of the total revenue, through a unique combination of voluntary support and subscription products. Previously Margy was Marketing and PR manager Australia/NZ for Virgin Atlantic, responsible for consumer, trade and corporate marketing, loyalty programme, partnerships and sponsorships. Margy began her career in creative advertising agencies in London and Sydney.